Frequently Asked Questions

Our clinic, The Neuro Nest, is located at 15 Southlake Lane, Suite 125, Hoover, AL 35244.

The Neuro Nest is our accessible clinic with free, easy parking conveniently located 2 minutes from I-65.

The Neuro Nest is designed to foster neurological recovery with tools like our treadmill with harness system, Pilates reformer, Pilates cadillac, and other tools for neurologic recovery and fitness.

For mobile visits (in home or community sessions) we will travel to you within a 30 minute driving radius of our clinic location at 15 Southlake Lane, Suite 125, Hoover, AL 35244.

This includes most areas of Hoover, Homewood, Vestavia Hills, Mountain Brook, Cahaba Heights, and Meadowbrook.

On a case by case basis, we may extend our service area while implementing a travel fee.

Neuroactive is out of network and does not participate in billing any insurance provider.

We are here to provide supplementary services to your insurance benefits or to serve you if you run out of benefits.

Neuroactive does not bill through insurance in order to focus full efforts on providing the best care possible without the restrictions and stipulations put in place by insurance companies. We believe your care should be determined by your needs and what the research says will lead to the best results, not by what a third party insurance company decides they do or do not want to pay for. We work with you on developing a plan of care for frequency and duration of treatment that works for you and gets you to your goals as fast as possible.

We recognize out of pocket expenses are difficult when navigating a medical condition and work hard to make sure every session is meaningful, targeted, and effective. Plus, you benefit from experienced therapists who only provide 1 on 1 care and are invested in your success.

We will provide you with a superbill for each session upon request that you are welcome to submit to insurance for commercial plans for possible reimbursement at your discretion and with the understanding that your insurance company may or may not reimburse you and such reimbursement may not cover the full cost of treatment.

In Alabama, a physician referral is not required for services provided by a Doctor of Physical Therapy.

No need to go through extra hoops, just reach out to schedule an evaluation.

No. We will bring any needed equipment except durable medical equipment (such as walkers, wheelchairs, etc). If you need these type of items we can assist you in the process of obtaining them. We also strive to make your treatment functional and meaningful to your life so we mainly use things in your own environment. For wellness services, we bring needed exercise equipment but may make suggestions for things you may want to purchase to continue your exercise program.